Chatbots &
Conversational AI
Deliver fast, intuitive, human-like interactions with bots powered by natural language processing (NLP) and contextual learning—freeing teams to focus on high-value conversations that drive growth.
Let’s Talk Deliver fast, intuitive, human-like interactions with bots powered by natural language processing (NLP) and contextual learning—freeing teams to focus on high-value conversations that drive growth.
AI that speaks your language
Great conversational AI starts with understanding. We build chatbots that capture your tone of voice and respond just the way you would, delivering fast, helpful interactions so your team can focus on the conversations that matter.
Creating experience through chat
We don’t just build bots. We help you design connections that feel intuitive, responsive and respectful of users’ needs. From simple queries to smart handoffs to your team, our chat solutions are designed to be useful, reduce effort, resolve issues and strengthen relationships.
Qatar Airways
Star in your own AI adventure
A world technology first, using AI to place the audience in the ad and grow fame for Qatar Airways.
View project Global Technology Manufacturer
Organizational empowerment through Gen AI
I/O defined comprehensive Gen AI adoption strategies to accelerate broad-scale adoption.
View project Sovereign Wealth Fund
AI powered message testing
I/O helped a leading sovereign wealth fund manage risk, through rapid AI-enabled messaging for high-stakes scenarios.
View project Global CPG Company
Generative AI advisory & empowerment
I/O deepened understanding of Gen AI for communicators and deployed multiple new ways of working, including Gen AI-enhanced scenario planning.
View project Ivy League University
Internal AI transformation for education
I/O shaped a prestigious university’s AI transformation narrative, community engagement strategy and L&D approach for students, faculty and staff.
View projectExplore more success stories from Weber Shandwick
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Patrick Chaupham Global Lead, I/O Consulting 
Michael Connery Global AI Acceleration Lead 
James Robertson AI Acceleration Lead, EMEA Get in touch
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