Audience
Segmentation &
Behavioral
Intelligence

Behavioral insights, market signals and proprietary data reveal how audiences think, feel and act—individually and within the cultural communities that shape them—enabling precise targeting, clear communication and lasting brand resonance.

Behavioral insights, market signals and proprietary data reveal how audiences think, feel and act—individually and within the cultural communities that shape them—enabling precise targeting, clear communication and lasting brand resonance.

Audience Segmentation & Behavioral Intelligence first presentation image
Audience Segmentation & Behavioral Intelligence second presentation image
We go beyond demographics—mapping the communities your audiences inhabit.

From segments to social ecosystems

We go beyond demographics—mapping the communities your audiences inhabit.


By blending survey insights, Acxiom data, social listening and media signals, we surface shared values, behaviors and motivations that define how influence travels within and across groups.


We also trace how these communities move, shift and decide, pinpointing what drives awareness, trust an action—insights that help teams deliver messaging that feels native, not intrusive, reduces friction and maximizes relevance.

Insights that drive connection—not just reach

Community intelligence becomes an activation-ready blueprint—powering creative, influencer strategy and media planning to ensure your message moves through the networks that matter most.
Insights that drive connection—not just reach

Featured work

Featured work

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Sovereign Wealth Fund

AI powered message testing

I/O helped a leading sovereign wealth fund manage risk, through rapid AI-enabled messaging for high-stakes scenarios.

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Novartis

Predictive research to strengthen market leadership

We developed an AI-powered scoring framework to benchmark this treatment’s position in oncology, revealing insights to protect market share and drive category growth.

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GLA

A love letter to London

In the wake of the pandemic, I/O helped the GLA to reignite public enthusiasm for their city and reconnect with local culture.

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Ready to help

Whether you’re at the starting line or well down the track, our no-nonsense team is ready to help.

Ridhi Malhotra picture Ridhi Malhotra Global Intelligence & Analytics Lead
Elizabeth Gladwin picture Elizabeth Gladwin Intelligence & Analytics Lead, EMEA
Katya Sotiris picture Katya Sotiris Head of Data Solutions

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