Enterprise
Reputation
Management

Reputation is more than perception—it’s the sum of performance, expectations and value, measured and managed across stakeholders by connecting what’s being said with what’s actually happening in real time. Surfacing reputation drivers that matter guides teams to act with confidence.

Enterprise Reputation Management second presentation image

See what each audience sees

We map reputation from every angle—employees, consumers, regulators, investors, media—using a mix of structured surveys, unstructured data, media analysis and stakeholder sentiment.

Turn insight into advantage

Our models link reputation to key business inputs: leadership visibility, ESG performance, crisis handling, product quality, cultural relevance and more. We don’t just tell you where your brand stands—we show you why.

We help clients develop reputation playbooks, simulation protocols and always-on monitoring to proactively manage perception. Whether you're facing scrutiny or scaling trust, we equip teams to act with clarity under pressure.

Featured work

Sovereign Wealth Fund

AI powered message testing

I/O helped a leading sovereign wealth fund manage risk, through rapid AI-enabled messaging for high-stakes scenarios.

View project

Novartis

Predictive research to strengthen market leadership

We developed an AI-powered scoring framework to benchmark this treatment’s position in oncology, revealing insights to protect market share and drive category growth.

View project

GLA